Best Buy Customer Service in One Act

Conversation over a reasonably fast, reasonly cheap PC I bought at Best Buy this week:

Me: I really like this one, but I need to know whether it has an AGP slot or a PCI-Express slot for the graphics card.

Best Buy Staff: Oh no, all of these machines have AGP slots. You wouldn’t want to run a PCI card for graphics if you want to use the machine for gaming.

Me: No. PCI-Express is a new standard that is replacing AGP. HP and other manufacturers are starting to ship PCs with PCI-Express motherboards, but Radeon and Nvidia don’t have high-end cards out for PCI-E yet.

Best Buy Staff: Oh. [Pops case and peers inside]. Oh yeah, that’s an AGP slot.

[Two hours later at home with the computer and a Radeon 9800 XP Pro].

Me: Goddamit, that’s an PCI-Express slot.

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