After complaining about Google’s “quirky” page ranking system, Dave Winer has a message to people who have been waiting for 6 months (and counting) for Userland to fix a major bug in Radio — hey, it’s been a rough year, give him a break. Dave says,
Some of the feedback has been less than kind. I think these people momentarily forget that behind every user interface are people with lives, and struggles. That goes double for UserLand. 2002 has been an unbelievably challenging year for this company.
Hey, you wanna see someone who had a bad year, talk to Charles Eicher. For asking Userland to fix numerous bugs he found in Radio, Dave banned him from Userland’s support forums.
Eicher ended up switching to Movable Type.