Last weekend, I was binge-watching a series, and right in the middle of an episode, the stream just stopped. At first, I thought it was my Wi-Fi, but every other app was working fine. I checked https://peacock-tv.pissedconsumer.com/customer-service.html and saw that some users had similar issues after an update. Ended up clearing the app’s cache, and that actually fixed it. If the stream keeps freezing, adjusting the video quality settings sometimes helps—especially if the app is struggling to keep up with HD streaming.