I have also been using https://shifton.com/shift-scheduling for several months now, and I can tell you a little about my experience. In fact, for me the key point was the combination of automatic and manual scheduling. In the schedule generator for employees, you can set up a flexible system for each employee to take into account his or her wishes. For example, in the employee’s profile, you can specify preferences for weekends, vacations, as well as which days he or she cannot work, for example, due to other obligations. This can be entered into the system in advance, and it will take this data into account when creating schedules. As for the automatic distribution of shifts, this is a really convenient feature. I use it for standard weekly schedules when there are no special changes or requests from employees. However, as you correctly noted, in the case of weekends or schedule changes, the system may not take into account all the small details. Therefore, I always add the ability to manually edit. Of course, this requires some effort, but it gives complete freedom and allows you to avoid mistakes. Here’s an example that helped me recently: we had an employee who requested a day off at the last minute, but the system didn’t take his request into account because everything was filled in automatically. So I just manually moved his shift to another day, and it all worked out without a problem. In general, Shifton does a great job of combining automatic scheduling for basic tasks with the ability to manually make changes when you need to take into account some additional circumstances. This is its main strength.