Got a subscription for Scentbird because I wanted to try different colognes without committing to full-size bottles. First few months went fine, then one shipment just never showed up. Tracking stalled, no updates. I reached out to scentbird customer support to figure out if this was a one-off or a common issue. Some users had glowing reviews, others detailed long delays or no-shows like mine. Eventually got it resolved, but only after a few messages and a bit of patience.