DigMyPics.Com vs. ScanCafe.Com

Like a lot of people, I have thousands of photographs preserved on 35mm slides and negatives that I’ve really wanted to get scanned. There are a lot of companies that will do that for you, but the two leaders in that area are DigMyPics and ScanCafe . . . two companies that have often had a contentious relationship, to say the least.

After ScanCafe.Com became popular a year or so ago, based on undercutting DigMyPics pricing, DigMyPics started a campaign to highlight the fact that ScanCafe was shipping photos to India for scanning.  For example, on its website DigMyPics had this helpful FAQ entry,

Will the work be done in the USA?

Some companies quietly your photos to a foreign country to have the work performed to increase their profit. For instance, one company in Miami will ship your photos to Costa Rica and another in California will ship them to India to have the scanning done even though these companies never mention those facts on their websites or they give the information in carefully chosen language and bury it in far less prominent places than their pricing.**

Nothing against Costa Rica or India, but I wouldn’t want my photos shipped there by a third party and out of my control.

While outsourcing to another country may make sense with high volume, low margin manufactured goods, it hasn’t worked so well with services. Irrespective of the clear risks involved with sending your photos to a third world country, it’s quite clear that dealing with the company’s employees who are working on your project in your language and culture produces a much more efficient and gratifying end user experience as well as a superior final product.

Rest assured that DigMyPics never ships your photos anywhere else and that all work is done right here in the USA by professional American photographers and artists.

Got that. India and/or Costa Rica are “risk[y] . . . third-world countries” where your photos are “out of my control.” Certainly you’d be much better sending your photos to a safe, American company (cue the Lee Greenwood music).

So last night, I was once again pondering whether to send my negatives off to be scanned and hit the DigMyPics site to see what their current pricing was. And this is what is currently on their front page,

DigMyPics.com

To our customers and friends,

On Monday May 5, 2008 at approximately 2am, Arizona Time, DigMyPics suffered a devastating fire which destroyed our building and most of its contents.  The fire was large and the neighboring city of Mesa was called in to help fight it.  Three large ladder trucks were used to douse the flames.   Despite the best efforts of both city’s firefighters, the building was completely destroyed. Our website, email, customer database, and telephone lines are all currently down as a result.

As you can imagine, Annette and I are heartbroken by what has happened. We always believed that our customers placed their trust in us when they sent us their photos and videos and we took that responsibility personally and extremely seriously.

Annette, the employees of DigMyPics, and I are all still in shock and disbelief and we aren’t sure if we’ll even try to rebuild the company.  What we are sure of is that we want to help those people that had put their trust in us to retrieve whatever is retrievable.  We’re putting together a restoration team to help us restore whatever is uncovered.  The Gilbert Fire Department has been extremely helpful to us and are sensitive to what we had in the building.  They’re working hard to help us find and extract our customer’s photos and videos.  The scene is currently under their custody as they investigate the fire’s cause but today we delivered a trailer to them and they’ve agreed to put any photos, film, hard drives or computers that they find in that trailer and give us access to it twice a day.  We’ll take the material to another site we’ve temporarily leased to begin work on salvaging any images or videos that can be saved.

I don’t want to give any false hope, some people may have lost everything, but we had some encouraging news today.  The fire department was able to successfully retrieve our servers and their forensic team has told us that the servers look good and that the data is likely retrievable.  We store a copy of the images that have been completed on some of those servers.  The building is completely destroyed but the roof collapse may have sheltered some areas from the worst effects.  Fire crews are removing pieces of the roof and have found some photos and reels in tact.

Ouch.

Importing Textbooks from India

The New York Times recently ran a brief article about the burgeoning grey market in textbooks published in India. An engineering textbook that might cost $150-$200 in the United States might sell for $8-$10 in India.

According to the Times, it is legal for U.S. students to import such books for personal use, though the Indians exporting the textbooks are breaking the laws of that country.

On the one hand, it is just plain weird to think there are essentially region-specific textbooks to go along with region-specific DVDs and video games.

On the other hand, the publishing companies are in exactly the same boat that pharmaceutical companies frequently find themselves in. It is both in their economic interest and good public relations to sell goods in poor countries at deeply discounted prices. Essentially, consumers in rich countries end up subsiding consumers in poorer countries.

But this is only feasible if they are able to prevent reimportation. And given that some textbooks now cost more than a couple grams of cocaine, trying to stop reimportation of textbooks will be about as successful as efforts to stop importation of cocaine have been (plus you have to assume that there isn’t a lot of violence in the illegal textbook business, which on the downside means there won’t be any cool rap songs about jacking someone for his books).

Yet another example of how price discrimination is becoming increasingly difficult when information travels so quickly.

Anti-Porn Witch Hunts Are So Creepy When They’re In India

This Boing! Boing! link is fascinating, I think, because it really highlights just what partisan hacks the authors of that particular blog have become.

Here’s the short version — a kid in India uses his cell phone to take video of some girl giving him a blow job. Someone posts a copy of the video for sale on an Indian subsidiary of Ebay.

Here’s where things start to get bizarre — the Indian government arrests the president of the Ebay subsidiary, Avnish Bajaj, and charges him with disseminating obsenity because, (after all, the video was offered for sale on his service.)

One can imagine the well-placed outrage, for example, if the U.S. Justice Department ordered the arrest of the CEO of EBay in this country because someone posted an obscene video for sale.

In the Indian case, it turns out that Bajaj is an American citizen and so the U.S. government is actively intervening on his behalf with the India government. But instead of lauding the government for looking to protect the rights of its citizens, the move is derided by the usual suspects,

Update: Fleshbot picked up an interesting/creepy angle on the story as reported by Agence France-Presse: the incident is
reportedly being followed at the “highest levels” of US government as well. Fleshbot’s editor asks, “Yes, the manager of Baazee.com is an Indian-born US citizen, but still. Is this the sort of case the US State Department usually gets involved in? We’d have thought they were busy with other things, like … oh, war and stuff.” Link

And reader John McCarthy says, “According to todayÂ’s Salon, CondiÂ’s on the trail of the India phone sex scandal.”

[Condoleezza] Rice is understood to have telephoned the U.S. ambassador in India, David Mulford, about the case. The Bush administration’s national security advisor and future secretary of state has let it be known that she is furious about Bajaj’s humiliating treatment. He is, after all, a U.S. citizen.

Again, I can’t imagine Boing! Boing! treating so cavalierly the arrest of a U.S. citizen by the U.S. government for such a tertiary (non-existent actually) role in disseminating obsenity. The obvious comment that comes to mind about the administration’s role is that it is nice to see them defending the rights of Mr. Bajaj, and that hopefully they can start to take the rights of Americans living on U.S. territory as seriously as they take the rights of Americans living in India.

Instead, the U.S. efforts to protect Bajaj are simply (emphasis added)”intersting/creepy.” What the hell is creepy about protecting Bajaj from an anti-porn witch hunt? Oh, that’s right, since John Ashcroft and George W. Bush aren’t leading the witch hunt, the story’s just not the same.

Witches Committ Suicide in India

Here’s a disturbing story from the BBC back a the end of October. In India, three people accused of being witches killed themselves after being publicly humiliated in their village in the eastern Indian state of Bihar.

According to the BBC account of the incident,

Local police told the BBC that one of the three family members, a 60-year-old woman, Kari Devi, had been the subject of attacks for a year.

Last week a group attacked her, her husband and daughter-in-law.

The two women had their hair cut off before the three were forced to eat human waste, the AFP news agency reports.

Villagers had said the three were responsible for the death a local person they had cast spells on.

On Thursday, the three all took poison and died, the police say.

Apparently such attacks are all too frequent in eastern India, with the BBC noting that in the Indian state of Jharkhand in July a mob burned to death two women accused of witchcraft.

Sources:

Three ‘witches’ kill themselves. The BBC, October 24, 2003.

Hindu Extremism in India

In the United States, we’re aware of the dangers of homegrown Christian extremism, and 9/11 and other events brought the dangers of Muslim extremism to the fore, but Hindu religious extremism — a major problem in India — rarely makes headlines.

While doing research for a story about animal rights I came across news stories about an October 15, 2002 atrocity in India.

Five men who were Dalits — the lowest and so-called “untouchable” caste — were seized by a mob and lynched. Their crime? The five were accused of killing a cow.

These men were trying to eke out a living by skinning dead cows and selling the skins for leather products. When accusations that they had killed a living cow circulated, police said a mob of 4,000 to 5,000 showed up, seized the men, and lynched them.

The next day, Hindu extremists were quoting Hindu religious writings to the effect that the life of cows and pigs are worth more than the life of a Dalit, and that one of the scriptural penalties for killing a cow is death.

This is especially troubling because it is part of a pattern of Hindu religious extremism and right wing politics. In the United States, for example, there is a lot of consternation when Christian fundamentalists want equal time for creationism in biology textbooks. In India, Hindu religious groups have managed to reintroduce astrology into universities and the military is wasting resources trying to develop weapons based on literal readings of ancient Hindu texts.

And, of course, there is the often deadly interplay between Hindu extremism in India with equally dangerous Muslim extremism in Pakistan.

Which is why this atheist counts his blessings that he lives in a secular democracy where the political system by and large keeps such religious extremism on the fringes (and where our neighbors to North and South seem to have also largely escaped the scourge of religious extremism).

It’s Just Not a Good Year for Nepal’s Royal Family

Back on June 1, Crown Prince Dipendra went on a shooting spree that killed nine members of Nepal’s royal family, including the king and queen. Now the BBC reports that Princess Prekshya and 5 non-royals died in a helicopter accident. Prekshya had been married to Prince Dhirendra, who was among those killed in the June 1 massacre. Add to that the amazingly successful Maoist insurgency in Nepal, and suddenly it doesn’t look so good to be the king after all.

China Leads World in Imprisoning Journalists

A new report by the Committe to Protect Journalists says that China leads the world in imprisoning journalists. China accounted for 22 of the 87 journalists imprisoned worldwide.

The CPJ report noted that China seems to have hardened its stance against journalists over the past couple years, likely in response to the chaos created by rapid Internet adoption.

In previous years, the Chinese government made concessions to international public opinion by carefully stage-managing the release of prominent dissidents, including journalists, at critical moments. Authorities took a harder line in 2000, when not a single journalist was released.

Other countries which had jailed journalists as of December 2000 were,

Country

Imprisoned
Journalists

Algeria
2
Burma
8
Central African Republic
1
China
22
Comoros
1
Cuba
3
Democratic Republic of Congo
4
Egypt
1
Ethiopia
7
Iran
6
Kuwait
2
Nepal
1
Niger
1
Syria
1
Tunisia
2
Turkey
14
Uzbekistan
3
Vietnam
2

The number of imprisoned journalists has fallen dramatically since 1998, when 118 journalists were imprisoned, but these numbers do underestimate the problem since they only count journalists who were still in prison at the end of 2000. A much larger number of journalists were imprisoned for at least part of 2000 but released before the end of the year.

Of course arrest isn’t the only way of intimidating journalists. Last year 24 journalists were killed around the world either in the act of reporting on a story or in retaliation because of their reporting or affiliation with a news organization. The murder of journalists breaks down like this,

Country

Journalists
Killed

Bangladesh
2
Brazil
1
Colombia
3
Guatemala
1
Haiti
1
India
1
Mozambique
1
Pakistan
1
Philippines
2
Russia
3
Sierra Leone
3
Somalia
1
Spain
1
Sri Lanka
1
Ukraine
1
Uruguay
1

Additionally another 20 journalists were murdered worldwide, but the motive for those murders remains unclear.

Source:

Attack on the Press in 2000. Committee to Protect Journalists, 2000.

China: ‘Leading jailer’ of journalists. The BBC, March 19, 2001.

Indian Government Threatened by Web Site’s Corruption Sting

In the United States it was renegade net journalist Matt Drudge who first made the public aware of the Monica Lewinski scandal, but the Indian web site Tehelka.com went a step further with a sting operation that is currently threatening to bring down the Indian government.

Tehelka sent reporters posing as arms dealers selling hand-held thermal imaging devices (which were completely fictional — the product doesn’t exist). Indian law bars politicians and others from taking bribes as part of the military procurement process, but the Tehelka reporters caught numerous politicians, bureaucrats and army officials on videotape accepting bribes to smooth the way for the purchase of the thermal imaging devices.

On Tuesday, March 13, Tehelka began posting the videotapes on its web site and within 24 hours four army officials had been sacked. The main opposition party in India, the Congress Party, is calling for the resignation of the ruling coalition government given the widespread corruption that Tehelka uncovered.

This isn’t the first corruption investigation by Tehelka, though it’s certainly the most significant. Last year the site sparked an international sports furor with its expose of widespread fixing of cricket matches.

Sources:

Heads roll in India bribery scandal from the BBC

UN suspends aid to Afghans from the BBC

Indian website breaks the mould from the BBC

The Tehelka tapes from the BBC

It Takes an Incompetent Government to Flood India

India has had a number of famines that were caused by its government, and now its citizens can thank the government for a disastrous flood so far has killed 400, left 200 more people missing, and left more than 15 million people homeless.

West Bengal, where the worst of the flooding occurred, was hit by heavy rains, but government officials compounded the problem because of a lack of coordination between officials who were responsible for monitoring water levels and those responsible for managing dams in West Bengal. As a result, the dam operators thought water levels were far lower than they were and released way too much water, resulting in the worst floods in the area in 30 years.

To add insult to injury, according to opposition parties the government is also bungling relief and rescue efforts. There have been riots in relief camps as people are waiting several days for food, water and shelter. Opposition parties claim the West Bengal government mismanaged funds. For example, one of the delays was caused by the fact that the government never used funds it was allocated to buy a sufficient number of speedboats for transportation during flooding which is common in the area.

Source:

Authorities helped cause India floods. The BBC, September 25, 2000.

Immigration Bill A Threat to Freedom

       Last week the
House of Representatives passed an immigration bill destined to restrict
illegal immigration into the United States that represents the first step
in placing all sorts of restrictions on legal immigration at a cost that
American freedom (not to mention the economy) cannot afford.

       Pushed on by
a coalition that cuts across party lines, anti-immigration fever is infecting
politicians of all stripes. Republican presidential hopeful Pat Buchanan
has been the cheerleader for the latest round of anti-immigrant sentiments.
Although Buchanan’s nomination bid failed, he succeeded in pushing the
immigration debate much closer to his position.

       Democrats and
Republicans together, however, bear the blame of this new anti-immigration
mood as decades of spineless jellyfish leadership from both parties created
an opening for Buchanan to exploit. Rather than argue the obvious, that
immigration is one of the most important reasons the United States achieved
its world-leading economic position, both Democrats and Republicans engaged
in scape-goating of immigrants whenever it served their short-term political
interests.

       Like the Luddites,
who in the early 19th century attempted to preserve their economic position
by destroying the machines that helped create an unprecedented level of
material comfort, so the two major parties willingly sacrificed economic
gain at the altar of prejudice and know-nothing reaction to changes in
the economy.

       There is hardly
an industry in the United States today that would be as vibrant and dominant
without immigration. Many of the scientists who pushed Intel to its dominance
in computer chips came to this nation from Eastern European countries
where their ideas and innovations were not wanted. Although many politicians
complain when foreign citizens come to the United States to get degrees
in the hard sciences, our nation is strengthened by this and it should
be encouraged.

       In their opposition
to immigration, politicians maintain immigrants “steal” jobs
from American citizens. Some like Buchanan fear this so much they want
to build a fence around the United States. We know from history this simply
doesn’t work and, if it did, would ultimately harm the Americans whose
jobs it is supposed to protect.

       It makes no more
sense to prevent Mexican residents from crossing the border into the United
States to seek work than it would to build an enormous fence between Indiana
and Michigan to keep job seekers from crossing the state border. Will
Indiana residents move to Michigan to “steal” jobs from Detroit
autoworkers? Maybe. Does everyone in the United States benefit from being
able to move freely across state borders in search of employment? Absolutely.

       Free borders help
promote the sort of economy that continues to innovate, increase worker
productivity and improve the material position of all workers. Free interstate
commerce and workers movement has proven itself a success within the United
States, and it can bring about similar results if free movement between
the United States and Mexico were allowed.

       Politicians cite
the increasing welfare tabs picked up by states such as California as
a reason to discourage this movement of people. This is not a problem
with immigration, however, but with the ridiculous welfare programs created
by states such as California. The solution is not for the United States
to spend federal dollars to protect California’s out-of-control welfare
system from immigrants, but for California to stop engaging in the huge
income transfers that are the real source of its problems.

       In its irrational
reaction against immigration, the U.S. House of Representatives is willing
to go to extreme lengths to restrict illegal immigration. Part of a recently
passed bill created a three-year pilot project in which employers in five
states would voluntarily use a computerized system to verify that new
employees are indeed U.S. citizens. Many in Congress would eventually
like to see this system permanent. This is nothing more than an attempt
to create a nation citizen registry.

       If the system
is successful, it won’t be long before everyone in the United States is
required to carry a national ID card, which in fact an immigration task
force recommended a couple years ago.

       If the United
States really wants to do this sort of thing, it could accomplish it much
more cheaply by simply forcibly tattooing Social Security numbers and
other information on the arms of potential workers. Another 20th century
opponent of the right of people to move freely and seek employment demonstrated
just how effective this technique could be.

       At a time when
both parties complain about big government, the House bill authorizes
spending for 5,000 new border agents, along with 800 support staff (only
a government program would require one support person for every 6 new
border agents).

       There is the
hint of a salvageable idea in the immigration bill, though. The bill authorizes
spending $12 million to reinforce the fences around the U.S.-Mexican border,
including triple-fencing 14 miles of the border near San Diego. Now if
House members really want to have a positive impact, it should direct
that the $12 million be used to fence off Washington, DC, from the rest
of the nation. Put a few guards up and refuse to let any politician come
or go until they take an oath to start taking the U.S. Constitution and
Bill of Rights seriously.

       Now that might
be some serious immigration reforms.