I’ve read a lot of negative things about Tiger Direct over the years, but I have never had any problems with them. Until the other day when an e-mail arrived in my in-box that apparently originated from the comapny.
Specifically, the e-mail claimed that Tiger Direct had changed its security system which necessitated resetting the password associated with my ID. The password was included in the e-mail which also included a URL to logon to update or change customer information.
After a little investigation the e-mail looked legit and I sent a scathing e-mail to Tiger Direct to the effect that I couldn’t believe they would do this sort of thing.
First, with the prevalence of e-mail scams that make users think they are updating PayPal or E-Bay accounts when they are really giving con men their important information, it seems sensible to never send out this sort of e-mail. In fact if I were a scammer, I’d send out spams targeting Tiger Direct customers and see if I could hook a few unsophisticated users.
Second, sending me a new password to my account in a plaintext e-mail is unbelievably stupid to the nth degree. Gee, why not just post the password on Usenet and send me a link where I can find the password in Groups.Google.Com?
Did I mention that I used to be a Tiger Direct customer?
I made a mistake to buy from TigerDirect in November 2008. After this purchase they shared all my personal details with their partner Complete savings. During following 15 months Complete Savings was charging my credit card for membership i never signed for. i fight now with both companies trying to get my money back. According to information from other websites TigerDirect gets 50% of money collecting by Complete Savings. Also they use another company now for the same purpose. Be careful if you decide to buy something from TigerDirect. If some prices look good for you it means they will cheat you and make you pay more using their scam system through partners like Complerte Savings