How Not to Make IT Decisions

The university I work at is in the process of providing an example of how not to handle technological change, especially when dealing with technology that is likely to become obsolete in the future.

Six years ago the university introduced a new magnetic stripe ID card and also reached an agreement with a bank to link some financial services. There was a basic chip embedded on the front of the card that turned it into a smart card capable of securely handling transfers of small amounts of cash. The system was used entirely on campus.

I could go to a card reader on campus, for example, and have $20 deducted from my savings account and added to my employee ID card. Then I could use the ID card for everything from making copies in the library to buying Diet Coke at McDonald’s. It never really caught on, except for two core user groups (based on my personal observation) — a) people like me who did a lot of research in the library and b) foreign students. I’d say 90 percent of the students I’ve seen using the system are foreign students (maybe because smart cards are becoming common outside the U.S., but pretty much non-existent here?)

Anyway, the bank that the university was working with was recently bought by another bank. The new bank says it is not interested in continuing the smart card technology and the university hasn’t been able to find another vendor, so effective May 30, 2001, the system is gone for good.

That would be bad enough. I can’t believe they went through all of the trouble, expense, and time for a system that lasted a mere 6 years. You’d think they’d at least have a commitment in place in case of just such a contingency.

Even worse is the timetable. People with smart cards have until May 30, 2001, to redeem any money they have stored on their smart cards. After that, the money goes “poof.” The problem with that, of course, being that most students left campus two weeks ago with the conclusion of finals week and won’t be back until late August.

I’m sure they’ll be happy to learn that the university waited until April 26 to issue a memo noting that the deadline is May 30, 2001 to redeem any value off of these cards.

Which sort of explains another technological fiasco they’re embarking on. Somebody in the upper levels of management decided there would be nothing cooler than to set up an 802.11b wireless network all over campus. They’ve been going around with various signal testing instruments to figure out the best places to deploy the system and expect to have it up in the Fall.

The problem is that the security system in 802.11b is known to have a number of flaws that only recently came to light, but the official line here is that the security issues for a wireless and a wired LAN are exactly the same. Now at the moment nobody’s found an easy way to hack their way into an 802.11b system, but it’s probably just a matter of time.

Regardless, do you really want to spend a lot of money on a system that some 15-year-old in Finland might render unusable at any moment? Not to mention that although bigger and better versions of the 802.11 standard are in the works, its becoming pretty clear that it is very unlikely there will be any backward compatibility or cost efficient upgrade path for 802.11b.

Which doesn’t matter to me. If someone wants to go to the lengths of breaking into the wireless system I’m setting up at home, they’re not going to find much and more importantly if a hack does ever become widespread I’ll just ditch the equipment and be out what, $300-$500 or so. But the university is going to sink a lot more than $300-$500 in it (plus I imagine there would be a lot more of interest on the president’s laptop than on mine).

I know why large organizations do these sorts of things — layers of bureaucracy — but it still never fails to amaze me.

One last silly technology story. At one place I worked we used a lot of audiovisual control equipment to switch between literally dozens of different audio and video sources. One of the main pieces of equipment — which was originally packaged with a proprietary control system — was on the edge of breaking down and both it and the control system needed replacing.

So a single manager who never actually used the equipment made the purchasing decision by himself and ended up with a $30,000 piece of junk which had less functionality than a number of $6,000 to $8,000 systems on the market at that time. But, it had a visual, point-and-click mouse-driven interface which the manager thought was the wave of the future, so that was the route we had to go.

Public School Teachers for School Choice?

Jennifer Garrett, a researcher with the Heritage Foundation, recently wrote an amusing look at the state of the school choice debate in California (originally written for Scripps Howard, the op-ed was republished at CapitalismMagazine.Com. It seems a state legislator decided to try to hold public school teachers to their anti-choice rhetoric and, predictably, the teachers had a fit.

Garrett writes about the exploits of Republican state senator Ray Haynes, who recently introduced a bill that would have required teachers in public schools to send their children to public schools. That proposal did not go over very well. In fact the anti-choice California Teachers Association said, through spokesman mike Myslinksi, that “People have the right to put their children in [private schools.]”

Of course many of them already do. According to Garrett, a study by the CTA itself recently showed that one-third of teachers in California’s public school system send their children to private schools.

This is the same union, however, that Garrett notes successfully led the fight against California’s Proposition 38 which would have given parents vouchers to send their children to public schools. When a public school teacher sends his or her children to a private school that’s a choice; when a poor parent in a failing inner city school district wants to do the same thing, that’s called undermining the public school system.

Source:

Look Who’s Supporting School Choice Now!. Jennifer Garrett, Capitalism Magazine, April 30, 2001.

SDMI vs. Princeton

When the Secure Digital Music Initiative conducted its much-publicized SDMI Challenge — which offered a cash reward for anyone who could crack its protection — a group of Princeton researchers claimed they had found away around SDMI copy protection but refused to enter their solutions in the challenge because they preferred to publish them academically instead.

Now the SDMI is suing, and for now the researchers are backing down, to prevent the researchers from presenting their findings. Of course it’s a bit late since the paper that SDMI doesn’t want presented was already published on numerous web sites.

The interesting thing about SDMI is that, based on what the Princeton researchers found, the SDMI system was even less sophisticated than even its biggest critics had thought. SDMI utilize a watermarking scheme and the researchers used relatively straightforward methods to remove the watermarks without seriously degrading the quality of the sound (as they put it, the sound does degrade, but no worse than the degradation caused by the presence of the watermark itself).

In fact the methods the Princeton researchers are so obvious that quite a few Slashdot posters on the topic seem to think that the SDMI intentionally included techniques that it doesn’t plan to use and knows would be broken (though it is difficult to fathom why they would do this given that music companies were already a bit nervous about whether or not SDMI would actually provide copy protection that was reasonably difficult to circumvent).

As the Princeton researchers sum it up, all such copy protection schemes are likely doomed,

Do we believe we can defeat any audio protection scheme? Certainly, the technical details of any scheme will become known publicly through reverse engineering. Using the techniques we have presented here, we believe no public watermark-based scheme intended to thwart copying will succeed. Other techniques may or may not be strong against attacks. For example, the encryption used to protect consumer DVDs was easily defeated. Ultimately, if it is possible for a consumer to hear or see protected content, then it will be technically possible for the consumer to copy that content.

XFL Post Mortem

Well, technically the XFL isn’t dead yet, but since it is about to be kicked off NBC, it might as well be. The Wall Street Journal published an interesting post mortem on what went wrong.

Ultimately, the central problem with the XFL was ironically what Vince McMahon promised was his main mission — a lack of focus on the game of football itself. Although McMahon was often over the top (duh!), some of his criticism of the NFL weren’t too far off the mark.

But all the XFL did was shift the problem. Rather than whining players and stultifying rules that distract from the NFL game sometimes, McMahon offered sex, gimmicky and contrived off-the-field controversies (such as Jesse Ventura’s needling of coaches), and more sex in case viewers missed it the first time around.

The XFL was even further from McMahon’s idealized professional football of the 1950s and 1960s than the NFL ever was.

Can I Get XP Without Media Player, Please?

ZDNet has a story about a bizarre decision by Microsoft. Basically, if you want to use their upcoming Media Player 8, you’re going to have to upgrade to Windows XP. My question is who the heck in their right mind would want a copy of Media Player 8?

All the Media Player programs that I’ve used are excessive resource hogs (the version shipped with Windows Me literally makes working on my 400mhz laptop impossible if it accidentally gets invoked) combined with an interface that is so bad that my cat could probably put a better one together.

I don’t care if they bundle it, I just hope MS leaves a way to uninstall it.

Real American Sue

Sometimes I get the feeling I’m not a true American because I have yet to sue anyone.

Now Michele Nations is a real American. In 1994 she was walking at a municipal park in Tucson, Arizona, when she tripped over a 5 inch deep, 10 inch diameter hole made by a gopher or squirrel. As a result Nations sprained her ankle.

The other day she was awarded $450,000 in her lawsuit against the city which claimed that park officials had not given adequate warning of possible dangers from gopher and squirrel holes.

As an attorney for the city told the Arizona Star, “You would think in a park — in a natural space — people should have to watch where they’re going.” Apparently not — we’re Americans, damn it, and asking us to take any sort of personal responsibility is simply going too far.

(Thanks to Overlawyered.Com for digging up these goofy lawsuits).

Missionary, Child Killed In Peru Become Latest Drug War Victims

Two Michigan residents, Veronica Bowers, 37, and her 7-month-old daughter, Charity, were recently killed when their Cessna was shot down over Peru after being mistakenly identified as a drug plane. Pilot Kevin Donaldson survived. Many Americans were shocked by the deaths, but this is nothing new for U.S. anti-drug policy in the Andes.

News reports of the deaths are filled with claims that the Peruvians have rigorous standards they employ before bringing down an airplane. That anyone within the U.S. government is willing to use the words “rigorous standards” and “Peruvian military” in the same breadth is amazing. In fact the United States has looked the other way while the Peruvian army, fulfilling its role in the U.S. war on drugs, has murdered countless civilians, occasionally in just such an “accident.”

How inept is the Peruvian military? In the late 1980s its chief intelligence official, Vladimiro Montesinos, worked with several Peruvian generals to create an illegal death squad to go after leaders of the Shining Path, a Maoist movement that was one of the few things in Peru even more murderous and cruel than the government.

Anyway, in 1991, about 20 people were having a good time partying at an apartment a little ways from the Presidential Palace. The death squad thought the party was actually a secret meeting of the Shining Path. They busted their way into the party, forced everyone onto the floor, and then fired over 100 shots. Fifteen people died and four others were wounded.

This was just one of many grotesque human rights abuses that occurred in Peru, and yet through most of the 1990s the United States considered Peru a great asset in the war on drugs. Ironically what caused the United States to finally break with Peru somewhat in the late 1990s was that it turned out their main asset in Peru, Montesinos, was playing both sides of the field. While taking money to fight drugs in Peru, he was simultaneously helping arm guerillas in Colombia.

The death of innocents at the hand of the Peruvian military has occurred all too often. Now that it is American civilians being killed, maybe the United States will at last rethink its relationship with Peru, but I wouldn’t bet on it.

Source:

U.S. Suspends Peru Flights. ABCNews.Com, April 21, 2001.

Fantasy Death Row

Some days I imagine the world can’t get any stranger and then along comes a site like Fantasy Death Row.

The site is modeled along fantasy sports games, except with death row inmates. The idea is to pick three inmate who are on death row in the United States and scheduled to be executed within the next 2 months. Players get 50 points if their inmate is pardoned, 25 for a clemency, on down to -10 points if the prisoner is executed. And, of course, -50 points if the inmate is executed but later proven innocent.

The site even sells Fantasy Death Row t-shirts, with buyers the option of donating part of the cost of the t-shirts to either Amnesty International, which opposes capital punishment, or Texans for Equal Justice, which supports capital punishment.

Another Indispensable Outliner Program

The other day I mentioned how much I liked the outlining features of Keynote. Another outlining program that I find indispensable for maintaining my web sites is Aportis’ BrainForest Professional.

BrainForest Professional is certainly not the best outliner out there (in fact if you’re looking for an outliner for your desktop, I’d strongly recommend against buying it — there are much better programs out there), but it does have one big advantage — its available for the PC, the Mac and, most importantly, the Palm platform.

I use it as a souped-up “To Do” list of all the (literally) hundreds of tasks that have to get done eventually on my web site, and track the various things that have been accomplished so I can keep track of the goals I set.

The desktop version will export to HTML which is also helpful. I uploaded a recent version of my web site outline to as an example of how I use it to manage tasks.